Aspiring and working computer technicians can
enroll in online continuing education or training programs offered by
colleges or universities to gain job skills or prepare for professional
certification. Hybrid degree options may also be available.
Training and Career Education for Computer Technicians
Introductory online training programs provide instruction in
vendor-neutral environment that covers basic PC repair as well as
computer networking tasks. Acquired skills and knowledge may qualify a
student to sit for some certification exams. Working computer
technicians such as computer support specialists, help desk technicians
or technical support specialists may enroll in vendor-specific training
to earn specialized computer technician certifications. Some online
training programs are only available to students with computers running
certain operating systems. Some online course software programs will
work only on Microsoft operating systems. Students don't usually earn
college credit for taking these classes.
Online Training and Certification Prep Programs
Continuing and Adult Education
Some colleges offer continuing or adult education programs in PC
maintenance and repair that include computer technician training. In
some cases, courses may prepare students for some entry-level
professional certification exams, like CompTIA A+ certification. These
training programs may culminate with a certificate of completion. For
students who can obtain a second computer to take apart and fix, there
are optional hands-on activities that students can carry out
independently. The curriculum covers the parts of a computer and how
they work, like CPU's and motherboards, memory, expansion cards, bus
structures and operating systems. The process for connecting and
networking computers is also covered, along with basic troubleshooting,
network and computer security, upgrades and safety.
Certificate training
Formal certificate programs may offer a curriculum similar to that of
continuing and adult education classes. Students may complete a program
like this to fulfill prerequisites for associate degree study in a
relevant field. Online learning can take place through downloadable
course materials, chat sessions and online discussion boards.
Professional Certificate Training
Computer technicians can enroll in online certificate programs in
order to prepare for general professional or vendor-specific
certification exams, such as Microsoft Certified System Administrator
2003 (MSCA), Microsoft Certified System Administrator Plus 2003 (MCSA+),
Microsoft Certified System Engineer 2003 (MCSE), Cisco CCNA authorized
certification and ComptTIA A+, CompTIA Network+ and CompTIA Security+
certifications. These exams certify that computer technicians are
qualified to manage networked computing environments utilizing a
Windows-based server. Some certification training programs are intended
for those who already hold entry-level credentials, like CompTIA A+.
Programs may be offered asynchronously and feature open enrollment. The
curriculum is specifically designed to discuss the topics covered by the
exam.
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